Privacy Policy | Dots Singing

Dots Singing is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

What type of information we collect:

We receive, collect, and store any information you enter on our website or provide us in any other way. This includes:

Internet protocol (IP) address used to connect your computer to the Internet
Login details, email address, password
Computer and connection information, purchase history
Session information (e.g., page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page)
Personally identifiable information (name, email, password, communications)
Payment details (including credit card information)
Comments, feedback, product reviews, recommendations, and personal profile

How we collect information:

When you conduct a transaction on our website, we collect personal information such as your name, address, and email address as part of the process. Your personal information will be used for the specific reasons stated above only.

Why do we collect such personal information:

We collect Non-personal and Personal Information for the following purposes:

To provide and operate the Services
To provide our Users with ongoing customer assistance and technical support
To contact our Visitors and Users with general or personalized service-related notices and promotional messages
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services
To comply with any applicable laws and regulations

How we store, use, share (third-parties) and disclose your personal information:

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. Your Personal Information may be disclosed where required or authorised by law.

Cookies:

Our website uses cookies to improve your browsing experience. Cookies are small files stored on your computer that allow us to recognize your browser and capture and remember certain information. You can choose to disable cookies through your browser settings, but this may affect your ability to use some features of our website.

Your rights under data protection laws:

Depending on your location, you may have the following rights regarding your personal information:

The right to access your personal information
The right to correct or update your personal information
The right to request the deletion of your personal information
The right to object to the processing of your personal information
The right to request the restriction of processing your personal information
The right to data portability

To exercise any of these rights, please contact us at dot@dotssinging.com.

How we communicate with site visitors.

We may contact you to notify you regarding your account, troubleshoot problems, resolve disputes, collect fees or monies owed, poll your opinions through surveys or questionnaires, send updates about our company, or as otherwise necessary to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

Links to External Sites:

Our company is not responsible for the content or practices of third-party websites that may be linked to our site. We are also not responsible for any information that you might share with such linked websites. You should refer to each website’s respective privacy policy and practices before disclosing any information.

How to withdraw consent:

If you don’t want us to process your data anymore, please contact us at dot@dotssinging.com

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

Contact Information for Complaints or Concerns:

If you have any complaints or concerns about the Company or about this privacy statement, please contact:

Dots Singing

dot@dotssinging.com