In Studio Procedures when not in Lock down - COVID19 

• Use the provided hand sanitiser on entry

• Social distancing 2 - 4 meters apart (further for singing)

• No microphones to be used  

• Face away from each other when singing, not directly in front

• Zoom - your Zoom link, Meeting id and password always remain the same

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Cancellation Policy

• 24 hours notice is required to cancel a lesson without charge.

• If possible reschedule a lesson to another day during the week or attend via Zoom instead. 

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Sick or showing any sign of illness on the morning of your lesson?

• Notify Dot via text by 9 am or asap.  

• Have a lesson online if you can, there are heaps of other things we can do e.g song selection, theory, vocal anatomy

• Don't sing if you have a sore throat

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Payment Policy

• The first lesson is paid at the casual rate (currently via direct deposit).

• Subsequent lessons may be paid weekly in cash, monthly or per term via direct deposit and are due at least the day before commencement.

• Lessons paid monthly or per term receive a discount, see pricing.

• Invoices are not provided unless requested.

• Please allow 2 days for direct deposits to land into my account.

• Fees paid in advance are non-refundable.

• Payment of fees is considered an agreement to continue lessons for the term, month or week.

 

Direct deposit into the following account:

• Account Name: Dorothy Thorpe

• Bank: NAB, BSB 083-256, Account No. 79521 0422

• Please put your/or your child's name in the reference

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Punctuality

• Lessons begin at the appointed time. 

• Please arrive 5 minutes before your lesson time or be ready 5 minutes your Zoom lesson.

• Please do not arrive too early, as there is no indoor waiting area apart from the studio.

• Students arriving late may not have their lesson time extended.

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Shared Lessons

• Shared lessons are suitable for people of similar ability.

• Are paid a term in advance if from different families (except for the initial trial lesson). 

• Shared lessons are charged at the casual rate.

• No refunds are available for shared lessons.

• 30 Minutes shared lesson are only available for children under 12 years of age.

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Media

Students give permission for photos and videos to be used on the website and/or other social media sites unless otherwise requested. 

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Teaching period

• Lessons are conducted during the Victorian school terms.

• There are no lessons on Public Holidays.