Studio Policy
FACE-TO-FACE LESSONS AVAILABLE AT THE MOMENT
Studio procedures for face-to-face lessons (COVID19)
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Sign in with the QR code or on the sheet provided
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Use the hand sanitiser - available at the door
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Social distancing 2 - 4 meters apart (further for singing)
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No microphones to be used
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Face away from each other when singing, not directly in front
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Only 1 person in the studio at a time. Parent to wait outside
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Windows and door will be open with the fan gently blowing toward the outside.
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Please bring your own water bottle
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If showing signs of illness, please organise and online lesson instead
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Students will be temperature checked. Temperature above 37 degrees will need to leave and get Covid tested immediately.
Cancellation Policy
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24 hours notice is required to cancel a lesson without charge.
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If possible reschedule a lesson to another day during the week.
Sick or showing any sign of illness on the morning of your lesson?
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Notify Dot via text by 9 am or asap.
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Have an online lesson. There are plenty other things to do e.g song selection, theory, vocal anatomy
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Don't sing if you have a sore throat
Payment Policy
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Please avoid paying by cash during Covid19
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The first trial lesson and subsequent lessons may be paid weekly, monthly or per term via direct deposit.
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Lessons paid for 5 weeks or more in advance receive a discount, see pricing.
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Invoices are not provided unless requested.
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Please allow 2 days for direct deposits to land into my account.
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Fees paid in advance are non-refundable.
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Payment of fees is considered an agreement to continue lessons for the term, month or week.
Direct deposit into the following account:
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Account Name: Dorothy Thorpe
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Bank: NAB, BSB 083-256, Account No. 79521 0422
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Please put your/or your child's name in the reference
Punctuality
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Lessons begin at the appointed time.
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Please arrive 5 minutes before your lesson time or be ready 5 minutes before your Zoom lesson.
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Please do not arrive too early, as there is no indoor waiting area apart from the studio.
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Students arriving late may not have their lesson time extended.
Shared Lessons - not available at the moment
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Shared lessons are suitable for people of similar ability.
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Are paid a term in advance if from different families (except for the initial trial lesson).
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Shared lessons are charged at the casual rate.
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No refunds are available for shared lessons.
Media
Students give permission for photos and videos to be used on the website and/or other social media sites unless otherwise requested.
Teaching period
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Lessons are conducted during the Victorian school terms.
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There are no lessons on Public Holidays.