Studio Policy

Studio procedures for in person lessons (COVID19)

• Microphones are sterilised after each use

• Face away from each other when singing, not directly in front

• Only 1 person in the studio at a time. Parent to wait outside

• Windows and door will be open with the fan gently blowing toward the outside.

• Please bring your own water bottle 

• If showing signs of illness, please organise and online lesson instead

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Cancellation Policy

• 24 hours notice is required to cancel a lesson without charge.

• If possible reschedule your lesson.  

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Sick or showing any sign of illness on the morning of your lesson?

• Notify Dot via text by 9 am or asap.  

• Have an online lesson. There are plenty other things to do e.g. song selection, theory, vocal anatomy

• Don't sing if you have a sore throat

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Payment Policy

• Weekly lessons may be paid weekly or 5 weekly. 

• Invoices are not provided unless requested.

• Please allow 2 days for direct deposits to land into my account.

• Fees paid in advance are non-refundable.

• Payment of fees is considered an agreement to continue lessons for the term, month or week.

 

Direct deposit into the following account:

• Account Name: Dorothy Thorpe

• Bank: NAB, BSB 083256, Account No. 795210422

• Please put your/or your child's name in the reference

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Punctuality

• Lessons begin at the appointed time. 

• Please arrive 5 minutes before your lesson time or be ready 5 minutes before your Zoom lesson.

• Please do not arrive too early, as there is no indoor waiting area apart from the studio.

• Students arriving late may not have their lesson time extended.

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Teaching period

• Lessons are conducted during the Victorian school terms. 

• There are no lessons on Public Holidays (unless advised)