Studio Policy
Studio Procudures during Term 3, 2020 - COVID19
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Use the provided hand sanitiser on entry
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Social distancing 2 - 4 meters apart (further for singing)
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No microphones to be used
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Face away from each other when singing, not directly in front
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Zoom - your Zoom link, Meeting id and password always remain the same
Cancellation Policy
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24 hours notice is required to cancel a lesson without charge.
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If possible reschedule a lesson to another day during the week or attend via Zoom instead.
Sick or showing any sign of illness on the morning of your lesson?
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Notify Dot via text by 9 am or asap.
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Have a lesson online if you can, there are heaps of other things we can do e.g song selection, theory, vocal anatomy
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Don't sing if you have a sore throat
Payment Policy
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The first lesson is paid at the casual rate (currently via direct deposit).
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Subsequent lessons may be paid weekly in cash, monthly or per term via direct deposit.
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Lessons paid monthly or per term receive a discount, see pricing.
Direct deposit into the following account:
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Account Name: Dorothy Thorpe
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Bank: NAB, BSB 083-256, Account No. 79521 0422
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Please put your/or your child's name in the reference
Fees
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Fees are due by or before the first lesson of each the Term
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Fees paid in advance are non-refundable.
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Payment of fees is considered an agreement to continue lessons for the term,month or week.
Shared Lessons
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Shared lessons are suitable for people of similar ability.
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Are paid a term in advance (except for the initial trial lesson).
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No refunds are available for shared lessons.
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30 Minutes shared lesson are only available for children under 12 years of age.
Punctuality
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Lessons begin at the appointed time.
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Please arrive 5 minutes before your lesson time or be ready 5 minutes your Zoom lesson.
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Please do not arrive too early, as there is no indoor waiting area apart from the studio.
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Students arriving late may not have their lesson time extended.
Media
Students give permission for photos and videos to be used on the website and/or other social media sites unless otherwise requested.
Teaching period
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Lessons are conducted during the Victorian school terms.
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There are no lessons on Public Holidays.