Studio Policy

FACE-TO-FACE LESSONS AVAILABLE AT THE MOMENT

Studio procedures for face-to-face lessons (COVID19)

  • Sign in with the QR code or on the sheet provided

  • Use the hand sanitiser - available at the door

  • Social distancing 2 - 4 meters apart (further for singing)

  • No microphones to be used  

  • Face away from each other when singing, not directly in front

  • Only 1 person in the studio at a time. Parent to wait outside

  • Windows and door will be open with the fan gently blowing toward the outside.

  • Please bring your own water bottle 

  • If showing signs of illness, please organise and online lesson instead

  • Students will be temperature checked. Temperature above 37 degrees will need to leave and get Covid tested immediately. 

 

Cancellation Policy

  • 24 hours notice is required to cancel a lesson without charge.

  • If possible reschedule a lesson to another day during the week. 

Sick or showing any sign of illness on the morning of your lesson?

  • Notify Dot via text by 9 am or asap.  

  • Have an online lesson. There are plenty other things to do e.g song selection, theory, vocal anatomy

  • Don't sing if you have a sore throat

Payment Policy

  • Please avoid paying by cash during Covid19

  • The first trial lesson and subsequent lessons may be paid weekly, monthly or per term via direct deposit. 

  • Lessons paid for 5 weeks or more in advance receive a discount, see pricing.

  • Invoices are not provided unless requested.

  • Please allow 2 days for direct deposits to land into my account.

  • Fees paid in advance are non-refundable.

  • Payment of fees is considered an agreement to continue lessons for the term, month or week.

 

Direct deposit into the following account:

  • Account Name: Dorothy Thorpe

  • Bank: NAB, BSB 083-256, Account No. 79521 0422

  • Please put your/or your child's name in the reference

Punctuality

  • Lessons begin at the appointed time. 

  • Please arrive 5 minutes before your lesson time or be ready 5 minutes before your Zoom lesson.

  • Please do not arrive too early, as there is no indoor waiting area apart from the studio.

  • Students arriving late may not have their lesson time extended.

Shared Lessons - not available at the moment

  • Shared lessons are suitable for people of similar ability.

  • Are paid a term in advance if from different families (except for the initial trial lesson). 

  • Shared lessons are charged at the casual rate.

  • No refunds are available for shared lessons.

 

Media

Students give permission for photos and videos to be used on the website and/or other social media sites unless otherwise requested. 

Teaching period

  • Lessons are conducted during the Victorian school terms. 

  • There are no lessons on Public Holidays.

 

 

CONTACT

Location: 180 Mountain View Pde

Rosanna,  Melbourne, Aus 3084 

Email: info@dotssinging.com

Phone: 0417553969

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