Studio Policy

In Studio Procedures when not in Lock down - COVID19 

  • Use the provided hand sanitiser on entry

  • Social distancing 2 - 4 meters apart (further for singing)

  • No microphones to be used  

  • Face away from each other when singing, not directly in front

  • Zoom - your Zoom link, Meeting id and password always remain the same

Cancellation Policy

  • 24 hours notice is required to cancel a lesson without charge.

  • If possible reschedule a lesson to another day during the week or attend via Zoom instead. 

Sick or showing any sign of illness on the morning of your lesson?

  • Notify Dot via text by 9 am or asap.  

  • Have a lesson online if you can, there are heaps of other things we can do e.g song selection, theory, vocal anatomy

  • Don't sing if you have a sore throat

Payment Policy

  • The first lesson is paid at the casual rate (currently via direct deposit).

  • Subsequent lessons may be paid weekly in cash, monthly or per term via direct deposit and are due at least the day before commencement.

  • Lessons paid monthly or per term receive a discount, see pricing.

  • Invoices are not provided unless requested.

  • Please allow 2 days for direct deposits to land into my account.

  • Fees paid in advance are non-refundable.

  • Payment of fees is considered an agreement to continue lessons for the term,month or week.

 

Direct deposit into the following account:

  • Account Name: Dorothy Thorpe

  • Bank: NAB, BSB 083-256, Account No. 79521 0422

  • Please put your/or your child's name in the reference

Shared Lessons

  • Shared lessons are suitable for people of similar ability.

  • Are paid a term in advance (except for the initial trial lesson). 

  • No refunds are available for shared lessons.

  • 30 Minutes shared lesson are only available for children under 12 years of age.

Punctuality

  • Lessons begin at the appointed time. 

  • Please arrive 5 minutes before your lesson time or be ready 5 minutes your Zoom lesson.

  • Please do not arrive too early, as there is no indoor waiting area apart from the studio.

  • Students arriving late may not have their lesson time extended.

 

Media

Students give permission for photos and videos to be used on the website and/or other social media sites unless otherwise requested. 

Teaching period

  • Lessons are conducted during the Victorian school terms.

  • There are no lessons on Public Holidays.

CONTACT

Location: 180 Mountain View Pde

Rosanna,  Melbourne, Aus 3084 

Email: info@dotssinging.com

Phone: 0417553969

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